Categories
- Backup NAS Storage
- Cables
- Car Accessories
- Cases Accessories
- CCTV/Security
- CDR/RW DVDR/RW Media
- Chargers – Mobile Devices
- CPU
- Data Racks Accessories
- Desk Cable Management
- DVD Bluray Drives
- EV Charger
- Fan Cooling Products
- Flash Memory
- Furniture
- Hard Disk Drives – SATA
- Hard Disk Drives – SSD
- Hard Drives – External
- Home Automation
- I/O PCI / PCIe Devices
- IoT / LTE
- Milesight Routers
- Panaroma Antennas
- QuWireless LTE Antenna Enclosures
- Teltonika Access Points
- Teltonika Accessories
- Teltonika Gateways LTE
- Teltonika Modems LTE
- Teltonika RMS Licenses
- Teltonika Routers LTE
- Teltonika Routers Non-LTE
- Teltonika Switches-Managed
- Teltonika Switches-Unmanaged
- Teltonika Telematics
- iPad Tablet Cases
- iPad Tablet Screen Protectors
- iPads Tablets
- Keyboards
- KVM Switch Video
- LEADER – spare parts
- Magsafe Accessories
- Memory
- Mobile Phone Accessories
- Mobile Phone Cases
- AirPods Cases
- Galaxy A Series Mobile Cases
- Galaxy Note Series Mobile Cases
- Galaxy S Series Mobile Cases
- Galaxy S22 Series Mobile Cases
- Galaxy S23 Cases
- Galaxy S23 FE Cases
- Galaxy S23 Plus Cases
- Galaxy S23 Ultra Cases
- Galaxy S24 Cases
- Galaxy S24 Plus Cases
- Galaxy S24 Ultra Cases
- Galaxy Z Series Mobile Cases
- Google Mobile Cases
- iPhone 11 Pro Max/ Xs Max Cases
- iPhone 11 Pro/X/Xs Cases
- iPhone 11/XR Cases
- iPhone 12 Cases
- iPhone 12 Mini Cases
- iPhone 12 Pro Cases
- iPhone 12 Pro Max Cases
- iPhone 13 Cases
- iPhone 13 Mini Cases
- iPhone 13 Pro Cases
- iPhone 13 Pro Max Cases
- iPhone 14 Cases
- iPhone 14 Plus Cases
- iPhone 14 Pro Cases
- iPhone 14 Pro Max Cases
- iPhone 15 Cases
- iPhone 15 Plus Cases
- iPhone 15 Pro Cases
- iPhone 15 Pro Max Cases
- iPhone OLD Series Cases
- iPhone SE 3rd Gen Series Cases
- Mobile Phones
- Mobile Screen Protectors
- Galaxy A Series Screen Protectors
- Galaxy S22 Series Screen Protectors
- Galaxy S23 FE Screen Protectors
- Galaxy S23 Plus Screen Protectors
- Galaxy S23 Screen Protectors
- Galaxy S23 Ultra Screen Protectors
- Galaxy S24 Plus Screen Protectors
- Galaxy S24 Screen Protectors
- Galaxy S24 Ultra Screen Protectors
- Galaxy Z Series Screen Protectors
- Google Mobile Screen Protectors
- iPhone 11 Pro Max/ Xs Max Screen Protectors
- iPhone 11 Pro/X/Xs Screen Protectors
- iPhone 11/XR Screen Protectors
- iPhone 12 Mini Screen Protectors
- iPhone 12 Pro Max Screen Protectors
- iPhone 12 Screen Protectors
- iPhone 13 Mini Screen Protectors
- iPhone 13 Pro Max Screen Protectors
- iPhone 13/13 Pro Screen Protectors
- iPhone 14 Plus Screen Protectors
- iPhone 14 Pro Max Screen Protectors
- iPhone 14 Pro Screen Protectors
- iPhone 14 Screen Protectors
- iPhone 15 Plus Screen Protectors
- iPhone 15 Pro Max Screen Protectors
- iPhone 15 Pro Screen Protectors
- iPhone 15 Screen Protectors
- iPhone OLD Series Screen Protectors
- iPhone SE 3rd Gen Series Screen Protectors
- Mobile lens Protectors
- Monitor Arms (VESA)
- Monitors
- Motherboards
- Mouse
- Network – Consumer
- 3G/4G Capable Routers
- Antennas
- Bracket
- Coax to Ethernet (MoCA)
- IP Cameras
- Line Filters Splitters
- Media Converters
- Mesh Networking
- NBN VDSL Modem Routers
- Network Cables
- Network Switches
- Notebook Adaptors
- PCI-E Network Adaptors
- Powerline
- Range Extenders
- Unmanaged Switches
- USB Network Adapters
- Wireless Access Points
- Wireless Controller
- Wireless Routers
- Network – Modem/Router
- Network – SMB
- Network – UISP
- Network – UniFi
- Notebook Accessories
- 11.6" Notebook Bags
- 13.3" 14" Notebook Bags
- 15.6" Notebook Bags
- 17.3" Notebook Bags
- Backpacks
- Cable Locks
- Docking Stations Port Replicators
- Notebook Cooler
- Power Adaptors
- Powerbank/Portable Power Pack
- Stands
- Stylus
- Tablet Accessories – 10.1"
- Tablet Accessories – 11.6"
- Tablet Accessories – 7.85"
- Tablet Accessories – 7"
- Notebooks
- Notebooks – Resistance
- Notebooks/2-in-1 – LEADER
- Onsite Warranty
- Other Hardware
- Point of Sale
- Power Banks
- Power Supplies
- Printer Consumable
- Printer Hardware
- Projectors
- RAID Controllers Cables Accessories
- Scanner and Labeller
- Security and Surveillance
- Servers
- Barebone Servers
- Cisco/HP Server Accessories
- Lenovo Backplanes
- Lenovo Backup Software
- Lenovo Cable Kits
- Lenovo CPU Kits
- Lenovo CTO Servers
- Lenovo Fan Kits
- Lenovo HBA Cards
- Lenovo HDD
- Lenovo Licenses
- Lenovo LOM Cards
- Lenovo M.2 Enablement Kit
- Lenovo Network Cards
- Lenovo ODD Acc
- Lenovo Power Supplies
- Lenovo Rack Kits
- Lenovo Raid Cards
- Lenovo RAM
- Lenovo Riser Cards
- Lenovo SAS HDD
- Lenovo Server Bezel
- Lenovo Server Software
- Lenovo Servers
- Lenovo Servers – Top Choice
- Lenovo Services
- Lenovo SSD
- Lenovo Storage Array – HDD
- Server Boards
- Server Chassis
- Server GPU
- Server Options Accessories
- Smart Watches
- Software
- Software Licensing
- Sound Cards
- Speakers Headsets Mic
- Sprays
- Systems – Desktop (Leader)
- Systems – NUC/SFF/AIO
- Systems NUC/PC-Stick/AIO (Leader)
- UPS Power Board
- USB Bluetooth IEEE
- Video Conferencing
- Video/Graphics Cards
- VOIP Gateways
- VOIP Headsets
- VOIP Phones
- VOIP Phones – Teams/Zoom
- Web Cams
FAQ
Tech
First of all you should know that however the system is secure, all data is sent as clear text between the user’s computer and the router, unless the user is connecting via a secure protocol (https (ssl), ssh, secure pop3 or imap, etc). This is how public internet hotspots work.
However most of the cases users shouldn’t have to worry as almost all payment and banking websites are using secure protocols (including our payment pages which are provided by PayPal). Your splash pages are also secure.
We often get requests to filter public WiFi content or block websites.
This can be setup on your network by changing your modem/router settings or the change can be made on your hotspot router from the Cloud Controller.
A DNS filter is the simplest method of filtering and controlling user traffic, we use our own custom filter (nxfilter) and also free public filters.
A – Security (malware, phishing sites and scam sites)
B – Security + Pornography
C – Security + Pornography + Other
All policies block malware, phishing and scam sites.
Pornography includes sites that contain sexually explicit material.
Other includes sites that feature: mature content, abortion, alcohol, crime, drugs, file sharing, gambling, hate, suicide, tobacco or violence.
- Upload & download per device throttling: ie: 10mbit down/5mbit up
- Various checks of data usage, firewalls, URL’s and DNS logs
- DNS Internet Content Filtering
Policy A — Security
This policy blocks all sites hosting malware, phishing sites, and scam sites.
- Policy B — Security + Pornography
- In addition to blocking unsafe sites, this policy also blocks access to sites that contain sexually explicit material.
- Policy C — Security + Pornography + Non-Family Friendly
- This policy is ideal for families with young children. In addition to blocking unsafe sites and pornography sites, this policy also blocks access to sites that feature mature content, abortion, alcohol, crime, cults, drugs, gambling, hate, sexual orientation, suicide, tobacco, or violence.
OzSpots prides itself on offering the best support to our customers. Our technical support service is available 24×7, based in Cairns, Australia.
We understand that you want to focus on running your business, so we take a hands on approach to all support requirements so that you don’t need to worry. This begins with our installation service, where we advise and help you complete the full Hotspot installation until it is running perfectly.
Test your network speed Use this site to test speeds from your device to the Sydney server. Remember that most Guest WiFi connections have a per device speed throttling (most of our sites have at least 3mb download).
ozspots.speedtestcustom.com
We prefer direct email support using support@ozspots.com.au or open a support request here – the Hotspot login page also has a support request form and we have these FAQ page’s.
Why not use my ISP’s modem or WiFi hardware like Telstra Air as a hotspot for guest WiFi?
Using a default router/modem without dedicated hotspot features to share internet with the public is asking for trouble.
- All data through the line is the internet account holder’s responsibility. In the case where a guest accessed illegal content you could easily be liable – not that it’s enforced if you do it right. Eventually it will be law to log data from these public networks.
- Guest computers are often not isolated properly. An average 15 year old could have a field day with anyone else’s data.
- No ‘terms & conditions’ entry page.
- The only security – the password – eventually becomes public knowledge. Changing it regularly is not always practical for the business or customer.
- The users access speed isn’t shared evenly so when someone is uploading say a video to YouTube or file sharing with movies every other connection can become near useless.
- Who provides support to technophobes? With the massive expectation of quality internet access quests need the internet now and they want it fast.
- There is no user monitoring – one user could use 300GB in a month, how would you know?
- Staff will have no monitoring methods or interface to offer support or control to assist users.
- $10 a mth streaming movie services are now the norm, we expect a massive uptake in usage on all our sites over the coming years, a domestic service will not cope with multiple users.
- Login method? A hotspot solution will have many methods to authenticate a user too your network.
None of this is a concern with a professional dedicated hotspot software and hardware.
Troubleshooting
- Restart your wifi or/and your device and try again (your device will then find the best wifi access point). You may need to do this if you move around the site a lot.
- Forget Network using the wireless management software on your device you can ‘forget’ the wifi network and start again
- Mobile data: while it’s not strictly necessary, if you also have a sim card installed for mobile data it will help to turn this off to reduce potential conflict with the wireless hotspot.
- Login or activation issues Open your internet browser and start an internet request by clicking on a link or bookmark or typing say ‘ninemsn.com‘ into the address bar. This will force a redirect too our login page so you can activate your device on the network.
- If you are using an app and find that there is loss of internet, it may be that your session expired… please open your browser and login again if needed or restart the wifi.
General
Connect your customers with Facebook WiFi for Open Mesh
Use Facebook WiFi to let your customers check in on Facebook and use the web for free.
We can now integrate your Tour Desk online booking software, as a hotspot login method, please ask if your network is eligible.
To operate a HotSpot with our system, a broadband internet connection and at least one of our access points is required. 10 minutes after the access point receives internet, the service starts to work (you need to provide the broadband internet connection).
Since there is a special software running on the router, there is no need to operate a dedicated computer. If you operate your HotSpot as a pay-per-use service, users can pay their access fee by a credit card, thus the operation of the system is completely automatic, there is no need of staff interaction or a dedicated computer.
Shop
Shipping, Returns and Exchanges
HOW MUCH DOES SHIPPING COST?
We use the Australian Post API to determine cost from weight and size.
WHERE IS MY ORDER?
As soon as your order has dispatched, we’ll send you a shipping notification email to keep you in the loop. The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.
Don’t stress if it doesn’t work immediately – it often takes up to 4 hours for it to be searchable in the system.
WHERE DO YOU DELIVER?
We deliver to the countries listed below; simply enter your address during checkout.
AVAILABLE DELIVER COUNTRIES | SHIPPING FEE | SHIPPING | ESTIMATED DELIVERY TIMEFRAME |
---|---|---|---|
Australia | $15 + | Standard | 2-5 Business Days |
What is the returns policy?
We will accept returns for change of mind on products purchased online within 30 days from date of receipt, or if faulty. Goods can be returned using a Reply Paid address at no cost to you.
For products purchased online and delivered outside of Australia, we will accept returns for faulty items only.
How can I request a return, exchange or refund?
You can create a new return request using our online returns system. You will need your order number and email address with which you placed the order, both of which can be found in your order confirmation email.
What happens if my product is faulty?
We take extreme care in ensuring our goods are of the highest quality. However, if for any reason you find a fault with one of our products we would like to help you resolve the problem. You can create a new return request for faulty items using our easy online returns system (outlined above).
ABOUT
OzSpots Wireless is an Australian re-seller and Managed Service Provider for, Ubiquiti, Tp-link and various IT products, we previously worked with Open-Mesh (pre Datto).
KNOW MORECUSTOMERS
Hotspot: Custom Free and Paid Wifi Address: McDonald Cl, Palm Cove QLD 4879 Phone: 1800 065 064 www: www.oasis-palmcove.com.au About Palm Cove, Cairns Beaches There’s no better place in Tropical North Queensland to holiday than glorious Palm Cove. Its postcard-perfect, palm fringed beach is every bit as alluring as you’ve imagined, and the beachfront buzz …
The Summit Rainforest Retreat has B&B rooms, 1 Bedroom Apartments, or Holiday Houses with or without Conference Room facilities on the Atherton Tablelands in a luxurious setting, for you or your groups private indulgence. Click on the main image at right to take the Google Street View Virtual Tour.
Situated in Atherton, on the Atherton Tablelands, on the side of an extinct Volcano. The Summit Bed & Breakfast features a large “Queenslander” purposely built B&B, in a timber design, with natural air-conditioning, native fauna & flora, spectacular views through Rainforest trees, central locality, self contained facilities and free private parking.